The purpose of this Privacy Policy is to explain the practices of RunVoyage (“the Company”, “we”, “our”, or “us”) regarding the privacy of users of the RunVoyage mobile application and related digital platforms (“Application”), and how we collect, use, store, and share information provided by users or collected during use of the Application.
General Provisions
This Privacy Policy is an integral part of the Company’s Terms and Conditions of Service.
Information about you is collected when you use the Application or its services. Some of the information may personally identify you, such as your name, email address, contact details, payment-related information, purchased digital products, saved routes, notes, images, and preferences. This information is knowingly provided by you, for example when creating an account, contacting us, or purchasing a pre-planned route.
Other information does not personally identify you and is statistical or aggregated in nature, such as usage data, interaction with features, viewed routes, pages, attractions, device information, and general location data.
Registration for Services
To the extent that personal information is required when registering for the Application, contacting us, or purchasing digital products, the Company will only request information that is reasonably necessary for providing the services or completing the transaction.
Use of Information
The information collected is used in accordance with this Privacy Policy and applicable law, for the following purposes:
To enable use of the Application and its features;
To provide travel planning services and personalized content;
To manage user accounts and respond to inquiries;
To process purchases of pre-planned routes or other digital products;
To improve, modify, or discontinue services and content;
For monitoring, analytics, and statistical purposes;
To ensure security, prevent fraud, and enforce our Terms;
To display or tailor advertisements and recommendations, including based on general location or usage patterns.
Providing Information to Third Parties
The Company will not share your personal information with third parties except in the following cases:
If you purchase tickets, attractions, or services from third-party providers through affiliate links in the Application, the relevant information required to complete the transaction will be shared with those third parties;
In the event of a legal dispute between you and the Company, where disclosure is required;
If your actions violate applicable laws or regulations;
If required by a court order or legal authority;
If the Company transfers, sells, or merges its operations or the Application with another entity, provided that such entity agrees to comply with this Privacy Policy.
Cookies and Similar Technologies
The Application may use cookies, SDKs, and similar technologies for proper operation, analytics, personalization, security, and performance monitoring.
Most devices and browsers allow you to control or disable cookies through settings. Disabling cookies may affect certain features of the Application.
Data Security
The Company implements up-to-date security measures and procedures to protect personal information. However, no system is completely secure, and therefore the Company does not guarantee absolute protection against unauthorized access, breaches, or misuse.
Databases and User Rights
In accordance with the Privacy Protection Law, 5741-1981, any person is entitled to review information held about them in a database.
If you find that your information is incorrect, incomplete, unclear, or outdated, you may request correction or deletion by contacting us at: 📧 contact@runvoyage.com
Additionally, you may request in writing that your personal information be deleted from the Company’s database if it is used for direct contact purposes, subject to applicable law.
Miscellaneous
In the event of material changes to this Privacy Policy regarding the use of personal information, a notice will be published within the Application or on the relevant digital platform.
The Application may include links to external websites or services operated by third parties. These third parties have independent privacy policies, and this Privacy Policy does not apply to their practices. The Company is not responsible for interactions between users and such third parties.
Contact Information
For any questions regarding this Privacy Policy, please contact us:
📍 Address: Gan Yavne, Israel
📞 Tel / WhatsApp: +972-52-734-5173
📧 Email: contact@runvoyage.com
By using the RunVoyage Application, you acknowledge and agree to this Privacy Policy.